“Thank you to the Shenbaum Group for such a pleasant escrow transaction”
“Thank you to the Shenbaum Group for such a pleasant escrow transaction and selling us our lovely new home. We can’t wait to enjoy many years here.”
What Clients Say About Us…
It’s important that you know what sellers have to say about their experience with us. In the end, it’s about finding the right solution for you. And we work hard to see if we can find one that works for you. It’s about earning and keeping your trust in the sales process. After all, selling a house is one of the biggest financial decisions you will make. Of course, you want to work with someone that not only has the right level of experience but whom you can trust to handle the sale properly, keep you updated and work with you through any potential issues that might arise.
With all the companies that buy houses reviews online, how do you find the right one? We suggest reading verifiable reviews, asking questions, and if need be, asking for references. It’s pretty easy to do some credible research online nowadays. It’s also important to ask questions, even ones that might be uncomfortable. Why worry about it when you can just ask? Personally, I encourage it.
Below, you can read what clients have said about us in the past. And feel free to check us out on these reputable review sites: Yelp (5-Star reviews), the Better Business Bureau (we maintain an A+ rating), Zillow, Houzz, TrustLink and Google Reviews (5 Stars).
Bottom line, we’re not happy if you’re not happy. That’s why we will maintain an open line of communication with you both during and after escrow. Don’t hesitate to call us at any time with your questions or concerns. That’s what we are here for. And if we don’t know the answer, we are only a phone call away from someone who is.
Want to share your own experience with us? We’d love to hear from you. Send us a note to let us know what working with Jennifer Buys Houses has been like for you.
“Some other cash buyers might try to take advantage of the situation, but not Jennifer. “
“I can’t say enough about the straightforward and honest way I was handled by Jennifer. My condo had some major financial problems, which I disclosed to her, and she still made me what I considered a fair offer. Some other cash buyers might try to take advantage of the situation, but not Jennifer. The transaction was easy, and she really knows her business. I have recommended her to other people and I hope they will get in touch with her. They couldn’t get anyone better!”
“Working with the Shenbaum Group, was the easiest task of all I had to deal with my mom’s estate.”
“My mom had passed away and left a house in reverse mortgage. I really didn’t have the emotional strength to deal with fixing up the house in order to put it on the market so I decided to offer it as a cash sale. Being new to this, I went to Google and called the first number, Jennifer called me much faster than I expected. After explaining my situation, we met at the house and I was immediately comforted by her kindness and knowledge. She even helped me understand some of the items on my mom’s loan statement. Working with the Shenbaum Group, was the easiest task of all I had to deal with my mom’s estate. Jennifer is very professional without using realty lingo that goes over a layman’s head. She kept me up to date during the whole process. Seeing how beautiful her team did with the renovations gave me a tremendous sense of closure. I will keep her contact information and recommend the Shenbaum Group to anyone who finds themselves in a position where time is crucial. Jennifer is fair and honest.”
“They are professional and competent and such wonderful people.”
“Probably the best landlord I have ever had!! They are professional and competent and such wonderful people. They were always on top of all my needs for the rental property. It was a delight to be one of their tenants and hopefully when I am ready to purchase a property they will be willing to help me find my dream home. Thank you so much, Lauren and Jennifer!!!”
“Kind, honest and supportive!”
“Jennifer and Lauren are the best! Kind, honest and supportive! Don’t hesitate to work with them if you’re in the market.”
“The best way to describe it is Jennifer is there to help, assist, and negotiate to close the deal and make things right.”
“Background – Our family purchased a home from Jennifer after her team had made major renovations ($200K+ worth).
Deal Execution / Negotiation – If I could give more than 5 stars here, I would. As in any RE deal, there is serious stress during negotiations and escrow. The deal doesn’t just stop once escrow opens. The best way to describe it is Jennifer is there to help, assist, and negotiate to close the deal and make things right. It was a two-way street throughout the entire process. It was amazingly pleasant to communicate with Jennifer during the process. She never put up walls, never hid behind contractual wording, was always honest, and was always fair. Of course, as a buyer, you should also be fair to expect the same form the seller.
Quality of Remodel – Let me start off by saying, most renovations, if not performed by myself, I’d give negative stars for. With that high benchmark, I’d have to give 4.5 stars here. The quality of most materials was top notch, there was no skimping on the materials. The workmanship is good and up to standards. With the amount of work and money, her team spent on the project, having only a few issues shows they ran a VERY well quality controlled process.
After Sale Experience – 5+ stars here. Usually in RE, once escrow closes, parties part ways and there’s no more communication. No so with Jennifer. She really excelled here and followed up with us after the close. She had her crew take care of several small issues I found only after moving into the house.
If given the chance, we would not hesitate to buy another home from her. As RE investors go, she balances her returns with delivering quality and treating her buyers fairly.”
“They are kind & trustworthy – highly recommended!”
“Without a doubt, The Shenbaum Group are the best landlords I have ever rented from! I’ve rented from Jennifer and her team, for over two years. They have excellent communication, respond quickly to any concerns or questions – and if anything goes wrong with the home – they fix it right away. Jennifer, Lauren, and her contractor, Carlos, are amazing. Recently Carlos came to our house to do preventative maintenance around the yard, in preparation for El Niño – they really care about their properties & their tenants, and it shows. I would not hesitate to do business with Jennifer and The Shenbaum Group. They are kind & trustworthy – highly recommended!”
“If we could do it all over again I’m sure we would pick Jennifer again and again.”
“After making the difficult decision that it was time to sell some family property we contacted Jennifer, amongst a few other parties and began soliciting offers for the property. The first thing that stuck out about Jennifer was her presence online and her verifiable track record. Selling property is no small decision or easy process so it was important that we found someone we could trust. We spoke by telephone and she came out the next day to check out the property.
After doing a quick walk-through/around we sat and she spoke with us about our motivations and what we wanted to see in the contract. A big difference from what we had previously experienced with other interested parties. She left and assured us she would crunch some numbers and get us a written offer. Oh, and she said we could close in as little two weeks, with the terms we wanted. Sure enough, we received our written offer and were very happy with the terms.
In the end, we OBVIOUSLY chose Jennifer over the other parties. Not just because her offer came in where we wanted or her terms were the most favorable, but because she took her time and was sensitive to the situation. Even after the sale she remained in contact and offered to help in any way she could and she did.
If we could do it all over again I’m sure we would pick Jennifer again and again. Thank you, Jennifer! Thank you Lauren!..and thank you to the rest of the team for all your, help, understanding and patience.”
“I chose to stick with Jennifer and I am extremely happy with that decision.”
“Amazing, quick, professional, thoughtful and painless are the words I would use to describe this company. Jennifer and her team did everything she said she would and we closed in two weeks. She even beat another investor’s offer. I had other investors trying to get my business by telling me there are a lot of scam artists portraying themselves as honest investors, but I didn’t listen and I chose to stick with Jennifer and I am extremely happy with that decision. I found her company on Yelp, which is why I am leaving a review for her because this was really a painless process. She even gave me extra time to remove my things and forwarded my mail to me! Thank you, Jennifer!”