What Clients Say About Us…

It’s important that you know what sellers have to say about their experience with us. In the end, it’s about finding the right solution for you. And we work hard to see if we can find one that works for you. It’s about earning and keeping your trust in the sales process. After all, selling a house is one of the biggest financial decisions you will make. Of course, you want to work with someone that not only has the right level of experience but whom you can trust to handle the sale properly, keep you updated and work with you through any potential issues that might arise.

With all the companies that buy houses reviews online, how do you find the right one? We suggest reading verifiable reviews, asking questions, and if need be, asking for references. It’s pretty easy to do some credible research online nowadays. It’s also important to ask questions, even ones that might be uncomfortable. Why worry about it when you can just ask? Personally, I encourage it.

Below, you can read what clients have said about us in the past. And feel free to check us out on these reputable review sites: Yelp (5-Star reviews), the Better Business Bureau (we maintain an A+ rating), Zillow, Houzz, TrustLink and Google Reviews (5 Stars).

Bottom line, we’re not happy if you’re not happy. That’s why we will maintain an open line of communication with you both during and after escrow. Don’t hesitate to call us at any time with your questions or concerns. That’s what we are here for. And if we don’t know the answer, we are only a phone call away from someone who is.

Want to share your own experience with us? We’d love to hear from you. Send us a note to let us know what working with Jennifer Buys Houses has been like for you.

“I appreciate all the help you guys gave me with my problems and buying my house.”

Inherited Altadena House“The Shenbaum Group was very helpful to me and my family. I appreciate all the help you guys gave me with my problems and buying my house. Thanks to all of you, it was a pleasure doing business with you. Much love.”

5 Star Reviews

- Samuel H., Altadena, CA

“I knew that she was the buyer I was willing to work with on the sale of our home.”

Los Angeles Fixer“From the first time I spoke with Jennifer, I knew that she was the buyer I was willing to work with on the sale of our home. Even though we ran into a few minor issues during the process, she was very patient and ready to help in any way she could to make the transition as smooth as possible. Very professional!! Thanks again.”

5 Star Reviews

- Clarence C., Los Angeles, CA

“One of the most honest people I have met in my sixty-two years

“Sold a house that had been in the family for just over fifty-three years to Jennifer, an “all cash buyer” and one of the most honest people I have met in my sixty-two years. The appraised price of the house by a probate referee was only 4.76% higher than what I received from Jennifer who paid all the closing costs so I probably ended up with thousands more than had I sold it through a realtor with a 5% commission.”

5 Star Reviews

- Lance K., Carlsbad, CA

“In every case, Jennifer treated my clients with the utmost respect, honesty, and fairness.”

“I’ve referred Jennifer to several clients I’ve met for home staging consultations. They were people who either didn’t live in the area and had inherited property or people who wanted to sell but didn’t want to deal with the rigamarole of selling a house. In every case, Jennifer treated my clients with the utmost respect, honesty, and fairness. She is just that kind of person. She explains very carefully what she is offering a home and why. No hard sell and no trickery. Everyone walks away feeling like they did the right thing.

I’ve worked with Jennifer on several of her remodel and flip projects also as a home stager. She is a pleasure to work with and she always gives me a beautiful home to work with. I look forward to working with her on future projects!”

- Michelle M., Pasadena, CA

“I would highly recommend working with Jennifer”

Jennifer Shenbaum is the consummate professional. I recently had the privilege of working in a kitchen/house remodel with Jennifer and was impressed with her ability to make multiple decisions in a timely manner. Her organizational skills and attention to detail are truly the keys to her successful projects. I would highly recommend working with Jennifer if you are looking for a home or investment property.”

- Robin M., Redondo Beach, CA

“She is very kind and considerate of homeowners and works very hard to meet their goals and objectives.”

I have had several transactions with Jennifer and her team over the last few years. Jennifer is professional, extremely talented and down to earth individual. She is very kind and considerate of homeowners and works very hard to meet their goals and objectives.

She always comes in fully prepared, research done and a smile to ease the process. She has followed through on every commitment and I’ve seen time after time, how she manages to help ease the transition of sale and fulfill her contractual obligations in record time.

As a real estate professional myself, if I ever come across a situation where a real estate investor is needed, Jennifer is the first and only investor that I call. Not only does she truly care for homeowners, but she loves and understands architecture and maintains the integrity of the homes that she buys. Simply said, Jennifer has class. I can’t speak highly enough of her and her team.”

- Irina N., Pasadena, CA

“A true professional team who really do care about the client”

“Working with Jennifer & Lauren is working with a true professional team who really do care about the client, and a super job with fantastic results…I am a real estate agent who has been fortunate to have met Jennifer & Lauren & proud to have sold their homes once they have renovated them inside & out!

I get to see the clients and how they react up close & personal after touring one of there properties. The clients all react the same way & love the workmanship from the inside to the outside. Jennifer doesn’t miss a thing…. They really get it… I look forward to working with them on many more projects in the future!!!

It’s rare to truly find someone who still pays attention to all of the intricate details of what really needs to go into the work & craftsmanship of a quality job…Anyone purchasing a home renovated by Jennifer is purchasing an absolute winner…”

- John L., Woodland Hills, CA

“The transaction could not have gone any better”

“Jennifer and The Shenbaum Group were a pleasure to work with. Their communication is outstanding and to the point. The transaction could not have gone any better, it was so smooth I was actually waiting for something to go wrong but it didn’t. I highly recommend The Shenbaum Group to anyone, would love to do business with them again. OUTSTANDING service!!!”

- Danny A., Norwalk, CA

” I am very happy I found her company to buy my house.”

Jennifer is awesome! Professional and personable! I am very happy I found her company to buy my house. The house was in poor condition but she still paid the same amount she had quoted over the phone! A five-star experience all around!!”

- Andrea P., La Mirada, CA

“Working with her was pleasant and a good experience.”

“My home buying experience with The Shenbaum Group has been exceptionally good. I represented myself with no agent. She and her team willingly showed me the house multiple times to make sure our family really liked the house before we made an offer. My initial offer was an email offer. Jennifer accepted the offer with a condition that I cross qualify with her mortgage agent. The mortgage agent was also exceptionally good and accepted a credit report that I had taken a day before to check my credit history. I wanted minimum hard inquiries as possible in my credit report and did not want her mortgage agent to run my credit report. Once cross qualified by her mortgage agent with credit report and salary slips, Jennifer wrote me a formal offer using California real estate forms (Zipforms is the software, if you want to make it yourself). I validated the offer with offer that I had while buying an earlier home and went ahead and signed it with 10K as an earnest deposit.

Now with a signed offer, Jennifer opened an escrow with Peninsular Escrow, a reasonable charging escrow office. I considered her mortgage agent, but shopped around and felt Wells Fargo was better for me on that particular day. The mortgage banks these days give a real run for their money and luckily for me, I had all paperwork and got it over in 2 days. Wells Fargo then initiated the appraisal process and it took a couple of days for the appraisal and appraisal report. During this process, Jennifer and her team were always co-operative and was ready to keep the house open for appraisal any time. The appraisal was completed within a week and the house appraised to my offer price. But since the house was bought and sold within last 12 months, Wells Fargo ordered a second appraisal. In the meantime, I wanted to wait for the second appraisal and be sure the home appraised to my offer price and then go for home inspection. But since time was running out, I decided to go with the home inspection and roof inspection before I knew the results of the second appraisal.

I requested Jennifer for a scanned blank C.A.R form RR (Request for Repair) which she readily emailed me. I formally made a word document with all the repairs that I needed and converted to a pdf document (pdf are non-editable documents) and forwarded to Jennifer through email along with updated C.A.R form RR. Jennifer accepted all the repairs and did each and everything that I asked for. In fact, I had missed chimney door in form RR and request her to do orally. She compiled gracefully. Most of the repairs had been completed before the close of escrow and she gave me a proof of invoice copy for each of the fix. The only 2 things that were done after the close of escrow were an electrical repair and fumigation and those were mutually accepted before the close of escrow.

For a week after escrow, she had her gardener take care of my garden and graciously allowed me to keep Gas, Electricity, Water & trash for a week until I moved in and transferred to my name. Working with her was pleasant and a good experience.”

- Gopal B., Torrance, CA